Information and Referral

Information and Referral services are available at the Community Crisis Center 24-hours a day by calling our professionally staffed hotline at 847-697-2380. The hotline staff can assist you in giving simple information about community resources or help you sort out what you need, assist to problem solve, and set priorities so appropriate and useful referrals are given.

Additionally, an internet based guide to community services is available by clicking the image below. The Kane County Guide to Community Services is a project of many partners of Elgin United Way and provides an up to date overview of social services in Kane County. Surrounding county listings are also available in the Guide. Users will have several search options to locate information, the ability to add a new agency and/or edit their information already included in the Guide.

Any questions regarding the Kane County Guide can be directed to the Site Administrator, Beth Duran, by selecting Contact Us located on each page of the Guide, or by calling the Community Crisis Center and asking for Beth.

Kane County Guide